What is MyCareSpace?
MyCareSpace is a national online NDIS health-tech platform, helping people living with a disability find and connect with Providers of disability services and supports.
It also supports NDIS providers to build their NDIS business skills, be aware of and maintain their NDIS compliance requirements and understand the needs of NDIS Participants.
Launched in 2017, we have become a reliable source of NDIS information and are trusted to match people with disability and their families with the NDIS supports and therapies they need.
We support Participant choice and control by giving them Provider options that can meet their specific disability needs and from Providers who have passed the MyCareSpace verification process.
MyCareSpace has over 30,000 members and creates thousands of service matches every month.
There are currently over 717,000 (March 2025) NDIS Participants with over $50bn of funding, struggling to navigate a complex scheme, and battling to find disability services.
MyCareSpace is providing the information and service connection they need to utilise their funding and achieve the best possible outcomes.
MyCareSpace is a free community service that supports people living with a disability, their families and carers by:
- Helping them understand their NDIS plans by answering their questions and providing easy-to-read resources and information about the NDIS.
- Helping them find and connect with disability services and supports in their local area that meet their specific needs. People can access this service via phone 1300 2888 93 or via our website.
We help build the capacity of participants and give them access to options that allow them to exercise choice and control.
The MyCareSpace mission is to ensure that every Australian living with a disability has access to the information and support they need to increase their independence and achieve their life goals.
We strive to provide
Connections that change lives
Information that empowers
Supports that build independence
Our goal is to reach 1 million Australians living with a disability and their families by 2026 – and we are well on the way to achieving our goal!
About the Company
The dream of our CEO Nicole Gamerov, MyCareSpace supports people with a disability and their families, all around Australia.
Nicole experienced first-hand the struggles her mother had when she lost her eyesight and how her family were challenged in connecting her with the community and services. This has driven her and the MyCareSpace team to constantly strive to create as many connections as possible every day.
The MyCareSpace NDIS Navigators talk to people, helping answer their NDIS questions and offering a Connection Service, taking the stress and hard work out of finding the services they need.
Our online NDIS Provider Directory allows people to search for options in their local area. Our NDIS resources aim to answer the most common questions we receive every day like “what does that mean in my plan”, “how do I start my plan” or “what does it mean to self or plan manage?”.